- - I think the greatest testament to someone's professionalism and skill is whether you use them again when you are in need of the same service. Indeed this week I began to search for a new house in Hanoi and the first person I contacted was HanoiStay Real Estate Agency. Ms Ella Pham (the agent) helped me find the current apartment I live and in a just a few days the new house I will be moving into. Ella Pham is not only extremely friendly and speaks good English but he actually listens to what you want and doesn't try and pressure you into anything less. I always give friends Pham's number when they move into town and I will continue to do so in the future. Pham is definitely the first person every expat should call when looking for a place.